Submit a Service Request or Report a Concern
Use this form to report a NON-EMERGENCY water, wastewater, or infrastructure issue within WWA’s service area. For emergencies, please call 855-426-7283 option 4.
*If you are not sure which entity to report the issue/concern to, please consult the chart below. Reporting to the correct entity is important to ensure a timely response.
What entity should you contact?
| Concern Type | Primary Contact | Reporting link |
|---|---|---|
|
Water leaks on the public side, pressure loss, broken pipes, meter issues, wastewater overflows, stormwater (e.g. blockage, flooding) |
Woodlands Water |
|
|
Roadway issues, street flooding, potholes, culverts, roadside ditches |
Montgomery County Precinct 3 (P3Works) |
|
|
Township-managed amenities: parks, trails, property maintenance, signage, etc. |
The Woodlands Township |
SUBMIT A WOODLANDS WATER NON-EMERGENCY SERVICE REQUEST OR CONCERN HERE:
OTHER OPTIONS FOR SUBMITTING A REQUEST OR CONCERN
- Emergency (office hours): 855-426-7283 option 4
- Emergency (after hours): 281-537-4376
- Non-emergency: 281-367-1271 option 4
- Non-emergency:
servicedepartment@woodlandswater.org
Include important information to include with your phone call or email:
- Your contact information
- Name
- Phone number
- Home address
- Account #
- Nature and description of the concern.
- Address/Location of concern.*
*If address is not known, consider nearest intersection, side of street (N, S, E, W), landmark, or GPS coordinates.
