Water & sewer customer service representative
For billing, customer service, new service and service disconnections: billingdepartment@woodlandswater.org
Can be reached Monday through Friday from 8am until 5pm by calling 281-367-1271
The MUD tax office
For tax-related questions: taxdepartment@woodlandswater.org
Can be reached Monday through Friday from 8am until 5pm by calling 281-367-1271
Before calling, please read the FAQ’s below.
Taxes
Tax forms
Mail your MUD tax payment
If paying by mail, use the preprinted envelope included with your tax statement.
Mailing address for MUD tax payments:
PO Box 7829
The Woodlands, TX 77387-7829
or
2455 Lake Robbins
The Woodlands, TX 77380
Third-party payment solutions
To ensure proper credit: If you use third-party bill payment sites or your bank’s payment site for your water/sewer bills, you must set up an additional payee for your MUD tax bill, using the following payment address:
PO Box 7829
The Woodlands, TX 77387-7829
or
2455 Lake Robbins
The Woodlands, TX 77380
Historical tax rates
| MUD # | 2024 | 2023 | 2022 | 2021 | 2020 |
|---|---|---|---|---|---|
|
1 |
0.067000 |
0.069546 |
0.070000 |
0.070000 |
0.075000 |
|
6 |
0.069814 |
0.071842 |
0.077434 |
0.075000 |
0.080000 |
|
7 |
0.110802 |
0.115302 |
0.10440 |
0.115000 |
0.125000 |
|
36 |
0.042900 |
0.044556 |
0.047291 |
0.036013 |
0.035000 |
|
39 |
0.250000 |
0.260000 |
0.29250 |
0.300000 |
0.355000 |
|
46 |
0.181255 |
0.187287 |
0.189000 |
0.209740 |
0.209740 |
|
47 |
0.166266 |
0.175991 |
0.195098 |
0.209250 |
0.245000 |
|
60 |
0.134480 |
0.146038 |
0.155000 |
0.160000 |
0.165000 |
|
67 |
0.140000 |
0.147228 |
0.151359 |
0.155000 |
0.160000 |
|
Metro |
0.080000 |
0.075000 |
0.070000 |
0.070000 |
0.090000 |
Taxes FAQs
When are MUD tax statements mailed and due?
Municipal Utility District tax notices are mailed in October. Taxes are due upon receipt of the statement. Penalty and interest begin to accrue on February 1. Payments are posted according to postmark, so if a payment is mailed in late January, be sure to have the envelope postmarked by the postal service no later than January 31 to avoid penalties and interest.
What if the information (i.e. name, address, etc…) is wrong on my statement? How do I get this corrected?
Property owners are responsible for ensuring that the information on their tax statement is correct. Call the MUD Tax Dept. at 281-367-1271 if any information on the MUD tax statement is incorrect.
What if I receive a tax statement and my mortgage company escrows (pays) my taxes?
If a mortgage company pays your taxes and you receive the statement, write your loan number on the tax notice and send it to your mortgage company immediately.
What type of payment options do you accept?
We accept cash, checks, and money orders. We also accept credit cards online – just follow this link to pay your taxes online. A 3.2% convenience fee will be charged to online credit card transactions and a $5.00 fee will be charged to eCheck transactions.
How do I find out if I am eligible for exemptions?
Contact the Montgomery Central Appraisal District at 936-441-2186 for assistance with exemption qualification questions.
I sold my property but continue to receive MUD tax statements. How can I remove my name from this account?
Contact the Montgomery Central Appraisal District (number above) to make any changes to your account.
What if I did not receive a MUD tax statement and my account becomes delinquent? Will I have to pay penalties?
If you do not receive a tax statement before November 1 each year, contact the MUD Tax Office at 281-367-1271. However, failure to receive a tax notice does not alter the validity of the tax, penalty, interest, the due date, the existence of a tax lien, or any procedure instituted to collect a tax (sec 31.01(g) Texas Property Tax Code).
I recently purchased my home and the sale was handled through an attorney or title company, who collected taxes at closing. Why did I receive a tax statement?
Check your closing papers or contact the title company. It is possible that the title company may have collected from the seller and credited you at the time of closing which would mean that you, as the new buyer, are responsible for paying the tax when due.
