Monthly Water Billing Payment Options
Option 1
View your bill, make payments, setup AutoPay, track your usage, and receive leak alerts through our WaterSmart Portal.
*No additional fees apply.
Option 2
Pay electronically from your bank’s bill pay service. Use the following address for electronic payments:
Woodlands Water Agency
PO Box 7580
The Woodlands, TX 77387
Option 3
Pay with a checking account or credit/debit card on the Automated Phone System 24/7 by calling 281-367-1271 Option 1 or 1-877-281-6436
*No additional fees apply; payments post to your account within 1 business day
Option 4
Mail your check in the return envelope provided with your payment stub.
Option 5
Drop your payment in the drop box located in our parking lot.
When is my bill due?
- Bills are mailed by the 2nd business day of each month.
- All bills are due on the 30th of each month.
What are the late payment and disconnection fees?
- If your bill is not paid by the 30th of each month a penalty will be applied to your account. A $15.00 late fee will be applied to the past due amount on your account after the 5th of the month.
- Accounts that are disconnected for non-payment will have an additional $75.00 disconnect fee applied to the past due balance that must be paid before the water will be reconnected. *Please note: Service will be restored within one (1) business day following receipt of payment for the total past due amount, PLUS any fees and/or deposits required for reconnection of service.
- An additional deposit may be required if you are late more than twice or if you are disconnected for non-payment.
Can I make advance payments on my bill?
Yes. We do accept advance payments on your water/sewer account but not on your MUD tax. The advance payment will show on your account as a credit balance.
Why is my bill high only part of the year?
Increased water usage during warmer months will cause your water bill to be higher.
Do you actually go out and read the meters?
No. Woodlands Water has installed an Automated Metering infrastructure (AMI) for all residential and commercial customers. You can track your water usage hourly, daily, or monthly by logging into our online portal WaterSmart.
Tax Bill Payment
Online payment – The Woodlands Mud Districts payment website
PO Box 7829
The Woodlands, TX 77387-7829
or
2455 Lake Robbins
The Woodlands, TX 77380
Mail your MUD tax payment
If paying by mail, use the preprinted envelope included with your tax statement. Mailing address for MUD tax payments:
PO Box 7829
The Woodlands, TX 77387-7829
or
2455 Lake Robbins
The Woodlands, TX 77380
Third-party payment solutions
To ensure proper credit: If you use third-party bill payment sites or your bank’s payment site for your water/sewer bills, you must set up an additional payee for your MUD tax bill, using the following payment address:
PO Box 7829
The Woodlands, TX 77387-7829
or
2455 Lake Robbins
The Woodlands, TX 77380
How can I view my tax Information?
Where can I find general tax information and forms?
For tax-related questions: taxdepartment@woodlandswater.org
Please contact us Monday through Friday from 8am until 5pm by calling 855-H2O-SAVE (426-7283)
What are the historical tax rates for the MUD’s?
| MUD # | 2025 | 2024 | 2023 | 2022 | 2021 | 2020 |
|---|---|---|---|---|---|---|
|
1 |
0.064800 |
0.067000 |
0.069546 |
0.070000 |
0.070000 |
0.075000 |
|
6 |
0.067108 |
0.069814 |
0.071842 |
0.077434 |
0.075000 |
0.080000 |
|
7 |
0.106585 |
0.110802 |
0.115302 |
0.10440 |
0.115000 |
0.125000 |
|
36 |
0.042400 |
0.042900 |
0.044556 |
0.047291 |
0.036013 |
0.035000 |
|
39 |
0.240000 |
0.250000 |
0.260000 |
0.29250 |
0.300000 |
0.355000 |
|
46 |
0.174633 |
0.181255 |
0.187287 |
0.189000 |
0.209740 |
0.209740 |
|
47 |
0.160684 |
0.166266 |
0.175991 |
0.195098 |
0.209250 |
0.245000 |
|
60 |
0.124965 |
0.134480 |
0.146038 |
0.155000 |
0.160000 |
0.165000 |
|
67 |
0.135000 |
0.140000 |
0.147228 |
0.151359 |
0.155000 |
0.160000 |
|
Metro |
0.085000 |
0.080000 |
0.075000 |
0.070000 |
0.070000 |
0.090000 |
