Services

Municipal Online Payments - water/sewer bills only

Note:  You must know the amount of your last payments and your account number (with dashes) in order to set up an account online.

Automated phone - water/sewer bills only

Call our main number 281-367-1271 or call directly 1.877.281.6436 to pay your water/sewer bill by phone using your credit/debit card or echeck.

For payment difficulties using the automated phone line, call 1.800.420.1663

Third-party - water/sewer bills only

Use the following address for payee verification.

PO Box 7580
Spring, TX 77387-7580

Mail or drop off location - water/sewer bills only

Mail your payments, drop them in the box, or bring them in to the office:

2455 Lake Robbins Dr
The Woodlands TX 773

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The Woodlands Water Agency

The Woodlands Water Agency

2455 Lake Robbins Dr
The Woodlands TX 77380
281-367-1271

Information

For billing, customer service, new service and service disconnections:
billingdepartment@woodlandswater.org

For all other inquires:
information@woodlandswater.org

Hours of Operation:
8:00am to 5:00pm Mon-Fri

For Emergency call
281-367-1271

Receive important updates

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5 IMPORTANT NOTICES (Updated 6/14/2022, 4:26pm) - View

For billing, customer service, new service & service disconnections:
Billing Department Email

For all other inquires:
Woodlands Water Email

8:00am to 5:00pm Mon-Fri

For Emergency call
855-H2o-SAVE (855-426-7283)