Important Notices

WOODLANDS WATER AGENCY – WATER DISTRIBUTION SYSTEM FLUSH NOTICE 2021

FOR IMMEDIATE RELEASE

DATE: January 15, 2021

THE WOODLANDS WATER AGENCY HAS SCHEDULED A FLUSHING OF THE WATER DISTRIBUTION SYSTEM FOR THE MUNICIPAL UTILITY DISTRICTS SERVING THE WOODLANDS, INCLUDING:

  • The Woodlands MUD No. 1
  • Montgomery County MUD Nos. 6, 7, 36, 39, 46, 47, 60 and 67
  • The Woodlands Metro Center MUD

THE FLUSHING IS SCHEDULED TO BEGIN THE WEEK OF FEBRUARY 1, 2021, AND WILL TAKE APPROXIMATELY EIGHT (8) TO TEN (10) WEEKS TO COMPLETE.

FLUSHING OF A WATER DISTRIBUTION SYSTEM IS A NORMAL MAINTENANCE PROCEDURE RECOMMENDED BY THE TEXAS COMMISSION ON ENVIRONMENTAL QUALITY (TCEQ). EACH FLUSHING VALVE (FIRE HYDRANT) IN THE WATER DISTRIBUTION SYSTEM WILL BE OPENED AND ALLOWED TO FLOW WATER FOR A SHORT PERIOD OF TIME.

NATURALLY OCCURRING MINERALS IN THE WATER, SUCH AS IRON, WILL BE AGITATED DURING THE FLUSHING PROCESS AND MAY BE OBSERVED TO CAUSE A TEMPORARY REDDISH OR BROWN COLORING IN THE WATER.

THE COLORING RESULTS FROM THE OXIDATION OF NATURALLY OCCURRING DISSOLVED IRON IN THE WATER AND DOES NOT AFFECT THE SUITABILITY OF THE WATER FOR DRINKING. HOWEVER, IF YOU OBSERVE THE BROWN OR REDDISH COLORING, PLEASE OPEN FAUCETS TO FLUSH OUT THE WATER AND DO NOT WASH CLOTHES UNTIL THE COLORING DISSIPATES.

IF YOU HAVE ANY QUESTIONS REGARDING THE PROPOSED FLUSHING PROGRAM, PLEASE CONTACT THE CUSTOMER SERVICE DIVISION OF THE WOODLANDS WATER AGENCY AT 855-h2o-SAVE (855-426-7283).

----------------------------------------------------------

MICHAEL O. MOONEY, P.E.
DEPUTY GENERAL MANAGER

The Woodlands Water Agency

The Woodlands Water Agency

2455 Lake Robbins Dr
The Woodlands TX 77380
281-367-1271

Information

For billing, customer service, new service and service disconnections:
billingdepartment@woodlandswater.org

For all other inquires:
information@woodlandswater.org

Hours of Operation:
8:00am to 5:00pm Mon-Fri

For Emergency call
281-367-1271

Receive important updates

SSL site seal - click to verify