Important Notices

Water Supply in The Woodlands Is Safe; No Boil Notice Is In Effect

THE WOODLANDS, Texas, Feb. 17, 2021–The Woodlands Water Agency released the following statement today from James M. Stinson, P.E., General Manager of The Woodlands Water Agency:

“The water supply in The Woodlands remains safe and the distribution system of the Municipal Utility Districts (MUDs) serving our community is strong. Contrary to social media rumors and confusion about notices from other area government entities, there is no boil notice in The Woodlands.

“We know customers are facing plumbing challenges at home. Our crews continue to respond 24/7. If you have a water emergency, please call 855-H20-SAVE, option 4 and a staff member will respond.

“Thank you for your patience during this historic winter weather event.”

CONTACT: James M. Stinson, P.E., General Manager, The Woodlands Water Agency, 855.426.7283.

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The Woodlands Water Agency

The Woodlands Water Agency

2455 Lake Robbins Dr
The Woodlands TX 77380
281-367-1271

Information

For billing, customer service, new service and service disconnections:
billingdepartment@woodlandswater.org

For all other inquires:
information@woodlandswater.org

Hours of Operation:
8:00am to 5:00pm Mon-Fri

For Emergency call
281-367-1271

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