Important Notices

Flushing of Water Distribution System Will Begin on Feb. 3

Normal maintenance procedure will occur over eight to 10 weeks

THE WOODLANDS, TEXAS, January 22, 2020 –Beginning Feb. 3, The Woodlands Water Agency will flush the water distribution system for the Municipal Utility Districts serving The Woodlands, including:

  • The Woodlands MUD No. 1
  • Montgomery County MUD Nos. 6, 7, 36, 39, 46, 47, 60, and 67
  • The Woodlands Metro Center MUD

Michael O. Mooney, P.E., Deputy General Manager of The Woodlands Water Agency, said, “Flushing of our water distribution system is a normal maintenance procedure recommended by the Texas Commission on Environmental Quality (TCEQ). Each flushing valve in The Woodlands will be opened and allowed to flow water for a short period of time.”

The system flushing is scheduled to begin the week of Feb. 3 and will take approximately eight to 10 weeks to complete.

Mooney added, “Naturally occurring minerals in the water, such as iron, will be agitated during the flushing process and may cause temporary reddish or brown coloring of the water. The coloring results from the oxidation of naturally occurring dissolved iron in the water and does not affect the suitability of the water for drinking. If you observe the reddish or brown coloring, please open faucets to flush out the water and do not wash clothes until the coloring dissipates.”

Water in The Woodlands continues to be rated by the State of Texas as a “Superior Water System.”

If you have questions regarding the flushing program, please contact the customer service division of The Woodlands Water Agency at 855-h2o-SAVE (855-426-7283, extension 4).

The Woodlands Water Agency

The Woodlands Water Agency

2455 Lake Robbins Dr
The Woodlands TX 77380
855-H2o-SAVE (855-426-7283)

Information

For billing, customer service, new service and service disconnections:
billingdepartment@woodlandswater.org

For all other inquires:
information@woodlandswater.org

Hours of Operation:
8:00am to 5:00pm Mon-Fri

For Emergency call
855-H2o-SAVE (855-426-7283)

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For billing, customer service, new service & service disconnections:
Billing Department Email

For all other inquires:
Woodlands Water Email

8:00am to 5:00pm Mon-Fri

For Emergency call
855-H2o-SAVE (855-426-7283)