Frequently Asked Questions

What is “AMI”?

AMI stands for Advanced Metering Infrastructure. These new AMI meters consist of a water meter, a register, and a low-powered communication device/radio that is integrated in a single unit. The register is continuously recording water usage and the radio sends a meter reading to a Gateway which is mounted on a monopole or elevated water storage tank. The Gateway transmit the read over a secure network every 6 hours back to the meter data management software which is located in the cloud. With this upgrade and the integration of this data into Woodlands Water existing WaterSmart customer portal software, you will have access to more frequent and detailed information about your water consumption, enabling you to have better control over your water usage and monthly bills.